Business Identification
This policy applies to purchases from Mirahs Custom Boutique LLC made through this website.
Exchanges-Only Policy for Ordinary Returns
Ordinary returns are not eligible for refunds. For eligible standard items, the policy is exchanges only, subject to applicable law.
Exchange Request Window
Exchange requests may be made within 30 days of delivery.
Condition Requirements for Standard Items
Standard items must be unused and returned in original condition to be considered for exchange.
Custom and Personalized Items
Custom and personalized items are generally not eligible for change-of-mind exchanges.
Required Pre-Return Contact
Before returning any item, customers must email [email protected] to request exchange review instructions.
Return Shipping for Ordinary Exchanges
Customers are responsible for return shipping costs related to ordinary exchanges.
Damaged, Defective, or Incorrect Orders
If an order arrives damaged, defective, or incorrect, each request is reviewed individually. An appropriate resolution will be provided consistent with applicable law.
Case-by-Case Review
All exchange and issue requests are reviewed case by case based on order details, submitted information, and the rules on this page.
Contact Information
For exchange or order-issue questions, contact Mirahs Custom Boutique LLC at [email protected].
Mailing address: 910 N Main St., Pleasantville, NJ 08232.